I recommend the service. Travel by bus and limit your carbon footprint too. We are sorry to hear that your trip was modified and finally cancelled due to operational reasons. Les billets promotionnels sont non échangeables et non remboursables. Avec BlaBlaBus, voyager, c’est se faire plaisir. WiFi gratuit et prises électriques pour votre plus grand plaisir. For standard tickets (non promotional), changes and cancellations are possible up until 30 minutes before departure time. I do not recommend if you want to keep breathing. You will get shafted. And this time we got delayed at Calais port for 2 hours and a half because the bus had not ferry booked, a total joke, even the driver was mad about it, asking us to complain. Now I'm stranded between countries. The route network is expanding progressively. Definitely a SCAM, and appalled by their service. We are constantly trying to improve and your feedback helps us doing so. Don't make my mistake. 13M passengers. Afin d'améliorer votre expérience, des cookies sont utilisés pour conserver vos informations de connexion et vous fournir une connexion sécurisée, collecter des statistiques en vue d'optimiser les services du site, et adapter nos contenus et nos campagnes publicitaires à vos centres d'intérêt. I use the wifi to watch my favorite shows and movies. BUSES CANCELLED. Online payment is compulsory for print-at-home tickets. Discounted tickets are non-exchangeable and non-refundable. Imagine booking a hotel and make other holiday arrangements only to lose your money. She might be new to the bus but he was talking so loud to her. Ouibus devient BlaBlaBus. No chargers, no WiFi, no toilets most of the time. Which you can use as a discount for your next trip. Blablabus gets one star because you put me in a difficult position and because you still have my 10€. I will not have a chance to book another trip with them. Please. Currently, BlaBlaBus serves Aix-en-Provence, Amsterdam, Barcelona, Brussels, Genoa, Lille, London, Lyon, Marseille, Milan, Nice, Paris, Paris Charles de Gaulle Airport, San Sebastián, and Turin. Oui, il y a le WiFi 4 G à bord des bus BlaBlaBus, c'est un service gratuit ! Le bus n'est pas là, que faire ? For the record, we got home with Flixbus.Went from London to Brussels and back, the coach was great both on the way there and back. Cancellations are frequent. I could not ask for a better experience.The bus has 80mb of data wifi, which isnt enough for journeys that take days. Don't.I have been travelling from Paris to London ....I am a frequent traveller but it is the first time,I used blablabus but on the bus the toilet was closed and saying it is out of order ...how come to make a 9hr travel without going to have a wee....there is no usb charge for phones ...Incompetent customer service, by far one of my worst experience of a refund. You can find the number on your bus ticket. WE BOUGHT FOUR LHR TO CDG TICKETS FOR 24 MARCH. Je n'ai pas encore reçu de réponse à ma réclamation, que faire ? Where do you want a ride to? Isn’t life wonderful? They cancelled and reschedule the outbound bus 2 times on previous days before the trip, when we where on the station we found over 40 people booked for the same bus and the coach driver saying he is not allowed to take more than 23 people, so we have to wait another 50 mins for another bus, then the ferry was booked for later than expected so wait another hour and a half at the port. The driver is a bit rude man. 15 000 journeys. Bus number 30171 on 06. ... Si vous avez des difficultés à nous contacter via le formulaire, notre service client est disponible tous les jours par téléphone au (+33)1 70 96 86 40, de 8 heures à 22 heures. And as for any refunds -- good luck. Est-ce que BlaBlaBus propose une assistance pour les personnes en situation de handicap ? Why not give me a telephone number, that doesn't continually say, 'We're busy, you'll have to wait more than ten minutes' and hangs up! I putted my bagage in the cabine at the bottom of the bus and i havent lost anything. Overall, theres just so many other coaches that offer so much more, this is just barely average.I had very bad experience, I supposed to arrive at 18:00 to my destination, but the driver had so many stops and I have told him that I have flight but he didn’t care at all!! We hope you received a reply to the contact forms you sent us by now. Drivers are treated badly, they are overworked and it makes them rude. Of cause, I wrote to Blablabus for help, but I got no response. Have you claimed a refund for your booking, yet?Hello, we are sorry to hear that your trip had to be cancelled due to operational reasons. We are looking forward to having you travel with us in the future again.© 2020 Trustpilot A/S. Or you simply have a question? !SCAM, They will ignore you to avoid paying your refund!Blablabus cancelled trip and gave me a voucher. Exchange or cancellation We all change our minds sometimes! It was all clean and very confortable seats. Our drivers are always trying to be on time. Discover our bus offer. Paiement en ligne obligatoire avec billet à imprimer soi-même. Please note that passengers whos trip was modified have two options. Save yourself from agony just for the sake of saving £2, £3.We travelled from Amsterdam to Hamburg with 2 of the worst drivers on the Blabla bus.Outside temperature was 25 celcius grad in the morning and the air conditioning was on so it was OK. We would like to investigate what happened in detail. We are sorry for what happend. They are not RELIABLE! So they wrote this message to us when our trip is cancelled How does that make sense so i am very confused that if our trip is cancelled our not i will NOT recommend this bus company to anyone not even my enemies. You can find the link to our contact form here: https://help.blablabus.com/hc/en-gb/requests/new?ticket_form_id=360000241579.Hello Ronald, we are sorry for the inconvenience you had on board our bus.Hello Bella, thanks for your positive feedback. I felt so sorry for them. 3. And honestly, even if I had, would I? THEY ARE A BLABLA FRAUD.We have booked Berlin to Dresden roundtrip. Boarding. Their customer service is non existent! BlaBlaBus travels to more than 300 cities across France and Europe. That was very cheap, unfortunately too good to be true. BlaBlaCar is the world's leading long distance carpooling service, connecting drivers with empty seats to people travelling the same way. Changes and cancellations can be made free on our site or via the Ouibus.com application. Here is the problem: There were no alternative trips. Partenariats. As you have already contacted us via our contact form you are guaranteed to receive a reply from us. This was our trip from victoria station to Brussles please respond to this review BlaBlaBus,They modified our tickets so many times that we should have got given the option for a refund ♀️ . Please use other bus services because the price difference isn’t that much. Vous souhaitez devenir partenaire de BlaBlaBus ? Quelles sont les adresses des points de départ et d'arrivée BlaBlaBus ? (1) Prix TTC, par personne, à partir de, pour un aller simple avec BLABLABUS, sur une sélection de destinations et de dates et sous réserve de disponibilités. No chargers, no WiFi, no toilets most of the time. We are happy that you had a great time on board our bus. Est-ce que BlaBlaBus prévoit un dédommagement en cas de retard ? To avoid if you want to travel safe in the bus with coronavirus. Only usb ports to charge your devices. Most of the nice ones go off to work for FlixBus. On our way to Paris, I received an email saying that they cancelled my ticket to return, just mine, my partner's ticket was still good. Please send us your feedback via our contact form. You can contact our team here. https://help.blablabus.com/hc/en-gb/requests/new?ticket_form_id=360000241579.Hello Ed, we are sorry for the inconvenience you had on board our busses and for the troubles caused by the re-accommodations and cancellation of your trips. WiFi. Or you simply have a question? At the end the person checking tickets was the one that helped me on Paris to be able to take the bus that I initially booked and payed for, but blablabus just got me off from it with no other solution. When I showed the temperature reader in the bus and said it is 32 and we cannot breath inside, the bus driver and copilot couldn't answer in German or in English just tried to screw me like, "it shows outside tempeture as 21 the air conditioner is automatic" although it was working in the morning. He was talking to his assistant driver all the way and distracting her from driving. Therefore, we would like you to send us your feedback to the following contact form: https://help.blablabus.com/hc/en-gb/requests/new.Hello, we are sorry for the inconvenience you had.Hello, thanks for sharing that feedback. We would like to investigate in detail what happened that day. For a fee of 5 euros, bookings can be modified or cancelled at the station, or for 10 euros over the phone. Comment contacter BlaBlaBus ? There is AC and people respected their seats. There is no space in between people is just all mix and full to the top.For me it was very good. The second option is to claim a cash refund. When we get to the coach station, the driver was being very rude turning people away who have come from God knows where, with loaded suitcases saying that the companies changed their tickets! We will never use Blabla bus ever again! We are currently experiencing a very high activity on our website which causes delayed responses. Egal, ob vor, während oder nach der Reise, wir kümmern uns um alles! In order to improve your experience, we use cookies to store your login details and provide you with a secure connection, to collect statistics in order to optimise the site’s performance, and to adapt our content and advertisements to suit your interests. We are looking forward to having you travel with us in the future again.Hello Alan, Thanks for your constructive criticism. Please contact us via our contact form if you have not received a refund of your booking price, yet. 10 countries. But when it reached to 32 celcius degree, they switched it off, it was too hot inside. Please note that our busses are operated with 100% seat capacity in all countries except Germany. How can I contact BlaBlaBus? Quelles sont les formalités à remplir ?Qui assure la sécurité des passagers et des passagères à bord . The ride there was good and price was great! There is not phone to contact them just the useless online form, which they have not answered yet. They are also very difficult to get in touch with. One way trip was pleasant. We eventually got on, but like I said if we had got given the option to be refunded instead of receiving a voucher - we would have. (1) Price inclusive of taxes, from and per person, for a one-way journey with BLABLABUS, on selected dates and destinations, subject to availability. BlaBlaBus travels to more than 300 cities across France and Europe. Votre guide de voyage en BlaBlaBus. He was safe efficient nice and we even got back to London 45 Min early. There are many daily departures, so BlaBlaBus is the ideal travel option if you want to find cheap tickets from Paris, Lyon, Strasbourg, but also Berlin, London, Amsterdam and many more. With BlaBlaBus, you can exchange or … The safety of our passengers has highest priority when you are traveling. i forgot my luggage 4 weeks back, still no response from them.Traveled as a couple overnight from Paris to Capbreton-Hossegor on 04/09/20.I know the cheap prices are tempting but don't do it. !” Seriously!! We are happy that you had a good time on board our bus. Have you already contacted us via our contact form? Service is horrible, they don’t have their own buses anymore so they use old ones. I have spent 3 months trying to get a refund and have been consistently ignored both via the contact form, and emailing with customer service directly. And their very best jokes! The driver was good and kind with all people. STILL NO REFUND AS OF SEP 18TH. Drivers are treated badly, they are overworked and it makes them rude. BlaBlaBus, formerly Ouibus or iDBUS, operates coach services in Europe. BlaBlaBus tut alles, um dir das Leben zu erleichtern. I forwarded your report to our quality assurance team, so that this incident does not happen again. Also the WiFi is terrible, we ran out of our allotment after 20 minutes of a low quality use, for an 8 hour trip. They make you feel powerless because there is no other way of contacting them. Driver objected us to eat but he was eating the food after a while.Worst customer service. !They cancelled a coach trip the day before departure.AVOID AVOID AVOID!! I made plans around this trip. Proposing a trip and then cancelling it, put me in a difficult situation. ... Live the BlaBlaBus experience. Want to open a claim? Paid for 2 specific seats then when we boarded was told (rudely by the driver) that there are no numbered seats - saw many people with the same confused looks so a real money maker for them. We are very sorry to hear that a situation like that took place at the bus stop and that our bus driver was involved in it. Any additional price difference between your initial reservation and your new booking will be added to this cost. Email support and email complaints are useless as well!Terrible company after i paid 40€ the bus didn't show up and they didn't refund me back my money.I am in the Bus: 50311 which goes (at 1.50 p.m.) from Paris to Bruxelles. Désormais réservez vos billets de BlaBlaBus (Ouibus) directement sur BlaBlaCar. Cliquez sur "accepter" pour accepter les cookies de la part de OUI.sncf et de tiers, ou cliquez sur "plus d'informations" pour en savoir plus et paramétrer vos cookies.Je profite du wifi et des prises pour regarder mes séries et films préférés,Je me repose dans un siège inclinable et confortable,Je dispose d'une prise individuelle pour recharger mes appareils,Je peux emporter jusqu'à 2 grosses valises avec moi. Arrived at the destination 2 hours late. Comfort. We are sorry to hear that your booking was modified due to operational reasons. 'Reply to Blabla' No I am not wasting any more time with web forms and waiting over 48hrs for a reply!
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